The best way to contact us is to email.
We normally reply within two hours during office hours, and as soon as we can at other times.
It's a bit nicer than calling you by your email address!
About Costume Source
Costume source was founded by Aleksis Gailans in 2017.
Each time he hired costumes for his own dance schools, he got really frustrated with the process.
The poor communication, the tedious ordering process and never really knowing what would actually arrive!
He knew it could be done better.
With his background in business, technology and live events, Aleksis set out to make dance costume hire better.
Costume Source was born.
A simple mission:
Make dance costume hire really easy.
- Allow customers to see at a glance which costumes are available.
- A straightforward ordering process with clear pricing (so costumes can be booked, paid for and confirmed in one process).
- Great costumes, that look great but also are properly packed and labelled.
- Easy shipping and returns.
- And most importantly, great service so the customer is kept informed along the way.
A world-class platform
Investing heavily in technology and only the best costumes, we have grown rapidly.
We hand-pick every costume we stock, ensuring our customers get the highest quality, best looking garments.
You won't find a lot of our costumes anywhere else!
Costume Source is still the only dance costume hire company to show live stock availability and allow customers to book and pay for their hire in one straightforward process.
Our software is written to serve our exact needs - nothing 'off the shelf'. No one else uses anything similar.
This helps to make us really efficient and create an excellent experience for our customers.
Great people make all the difference and we only have the best.
Every single costume is rigorously inspected by hand.
All bookings are prepared and packed with care and costumes are sent out in labelled costume bags.
We'll email you when we send your booking out, when it is time to send it back and when we've checked it back in, so you are kept informed at every step.
If you contact us, you'll talk to a real person - one of us.
We are a small team of people dedicated to giving you great service, great costumes and making sure you have a great show.
Better for the environment.
Hiring your dance costumes is better for the environment than buying, and at Costume Source we take it even further.
We are the world's first Carbon Neutral dance costume hire company.
All our packaging is sustainable and recyclable, the energy we use is from renewable sources and even our coffee is ethical!
We've also eliminated single-use plastic from everything we do.
You won't find plastic packaging tape or mailing bags here. Our mailing bags are actually made from sugarcane!
We also plant trees each time we hire costumes out.
We're not finished yet!
We are constantly listening to feedback, evolving, improving and developing to make sure that we really are the UK's leading dance costume hire company.