Everything you need
during your hire
Here's how to look after our costumes while they're with you, and how to send everything back when the show is done.
● Getting started
When your costumes arrive
Our costumes arrive #ShowReady — just open the box and they're ready for you and your dancers.
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Check everything on arrivalLook it all over as soon as it arrives and let us know straight away if anything is missing or damaged.
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Keep them and keep them baggedStore costumes in their bags with their hangers when they aren't being worn. Don't give them out to your pupils as you are responsible for our costumes.
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Hold onto the boxYou'll need it to return everything to us. Remember that costumes need to be returned with their hanger and in their bag.
● While they're with you
Looking after them during your hire
A little care keeps every costume looking its best on stage — and avoids any charges at the end of your hire.
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Keep costumes well away from food and drink.
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Don't stick anything to the bags or costumes, and don't remove any tags or labels.
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Take special care with lipstick and fake tan, which can stain costumes badly.
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If anything gets damaged or lost, please tell us straight away.
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Don't wash our costumes — most require specialist cleaning, which we handle.
● Returning everything
Packing up and sending back
Return everything on the last day of your hire. Packing up takes just a few minutes:
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Put each costume in the correct bag, including the hanger and any accessories.
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Put the garment bags back in the boxes we sent you and fasten them securely.
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Remove the old shipping labels from the boxes.
Got a couple of boxes?
Return them via your local Parcel Shop with just a QR code — start the return process and you're done in minutes. If you'd rather they were collected from you, we can arrange that too (there may be a small charge).
Got a load of boxes?
We'll email you at the end of your hire to arrange a DPD collection from an address of your choice — or you can request a collection whenever suits you.
● Remember
A few things to keep in mind
Please look after our costumes while you have them, and make sure you send everything back on time.
Any delays could mean someone else doesn't get their costumes in time for their show — and could mean a charge for you.
If you need us, just drop us an email.
We hope you have a great show!